Vision Mission Values
Becoming ‘leader bank in financing the small enterprises’ among Turkey’s top ten private banks in terms of asset size.
With the Community Banking understanding from village to city, we are a modern bank that
• Considers the local features and needs,
• Introduces the banking services to those who do not have any bank,
• Grows by creating value together with its satisfied customers, employees and partners, and
• Takes its strength from its deep rooted past.
We respect different perspectives we are open to any suggestions from our colleagues and customers. To add value to our Bank and colleagues provide we share all kinds of ideas and knowledge among all members of the organizational structure timely and in a due manner, keeping communication channels open within the organization.
We aspire and strive to acquire new thoughts, knowledge, and skills with an interrogative viewpoint; we are willing to work together and assume responsibility for continuous development of ourselves and others.
Customer Orientation and Acting Locally
We take heed of meeting the expectations and needs of all our customers and ensuring the customer satisfaction by presenting the products and services rapidly and graciously, considering the local features as well.
We take on focusing on the desired results/targets, taking actions of our own accord and without delay to solve the emerging problems, being followed, accomplishing our work while increasing the profit and efficiency.
We believe in the value of contributing to the performance of our corporation and being loyal to our corporation by working in a respectful, fair, self-sacrificing, sharing, participative manner and with solidarity within our own team and with our other colleagues.